At Best Shoe Store, we understand that when you’ve found your perfect running shoes, you want them on your feet as quickly as possible. That’s why we’ve streamlined our global delivery process to get your performance footwear to you efficiently, wherever your training takes you.

Our Delivery Promise

Founded by runners in Manchester, we combine our passion for the sport with logistical precision. Whether you’re preparing for trail runs in the Lake District or road races in Tokyo, our shipping options are designed with runners’ needs in mind.

Shipping Options Designed for Performance

1. Standard Express Shipping (£12.95)

Ideal for: Runners who want their gear quickly to maintain training schedules

  • Carriers: DHL or FedEx professional service
  • Processing: 1-2 working days (excluding weekends)
  • Delivery: 10-15 working days after dispatch
  • Real-time tracking from warehouse to doorstep
  • Recommended for time-sensitive purchases like race season preparation

2. Free Standard Shipping

Ideal for: Value-focused runners planning ahead

  • Carrier: EMS reliable postal service
  • Available on all orders over £50
  • Processing: 1-2 working days
  • Delivery: 15-25 working days after dispatch
  • Tracking available at major transit points
  • Perfect for seasonal shoe rotation purchases

Global Coverage with Local Care

While we ship worldwide (excluding some remote regions in Asia and selected areas), we maintain the personal service of your neighborhood running store. Our Manchester-based team understands that:

  • Trail runners need waterproof shoes before the rainy season
  • Marathoners require precise timing for race day footwear
  • Daily trainers wear out on predictable schedules

Returns That Keep You Moving

We stand behind our biomechanically-selected footwear with a 15-day return policy from delivery date. Because we know:

  • A proper running shoe fit is crucial for injury prevention
  • Sometimes you need to test shoes on actual terrain
  • Your satisfaction impacts your running performance

Frequently Asked Questions

Can I change my shipping method after ordering?

If your order hasn’t been processed (within 24 hours typically), contact our customer care team at [email protected] with your order number. Our staff includes certified running coaches who understand timing needs.

Why don’t you ship to some regions?

Due to unreliable delivery infrastructures in certain remote areas, we can’t guarantee the condition or timely arrival of your performance footwear. We prioritize places where we can maintain our quality standards.

Do you offer expedited shipping for race emergencies?

For urgent race situations, email us with “RACE EMERGENCY” in the subject line. Our runner-staff will do everything possible to accommodate time-sensitive requests, though additional charges may apply.

Track Your Performance Package

Once dispatched, you’ll receive tracking information via email. Remember:

  • DHL/FedEx provide door-to-door tracking
  • EMS tracking becomes active after international handoff
  • Our team monitors all shipments and will proactively contact you if any issues arise

Your Next Personal Best Starts With Proper Footwear – Let us deliver the shoes that will help you achieve it. Happy running!

The Best Shoe Store Team
29 Liverpool Rd, Manchester, GB M2V 5PI
[email protected]